diff --git a/.github/ISSUE_TEMPLATE/---bug-report.md b/.github/ISSUE_TEMPLATE/---bug-report.md index f707992d2..4c5a1621a 100644 --- a/.github/ISSUE_TEMPLATE/---bug-report.md +++ b/.github/ISSUE_TEMPLATE/---bug-report.md @@ -1,31 +1,38 @@ --- name: "\U0001F41B Bug Report" about: For reporting code or design bugs with the software. DO NOT REPORT APACHE/NGINX/PHP CONFIGURATION ISSUES. - --- DO NOT REPORT ISSUES CONFIGURING: SSL, PHP, APACHE, NGINX, YOUR MACHINE, SSH, SFTP, ETC. ON THIS GITHUB TRACKER. -For assistance installing this software, as well as debugging issues with dependencies, please use our discord server: https://discord.gg/pterodactyl +For assistance installing this software, as well as debugging issues with dependencies, please use our discord server: You MUST complete all of the below information when reporting a bug, failure to do so will result in closure of your issue. PLEASE stop spamming our tracker with "bugs" that are not related to this project. +To obtain logs for the panel and wings the below commands should help with the retrevial of them. +Panel: ``` tail -n 100 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc bin.ptdl.co 99 ``` +Wings: ``` sudo wings diagnostics ``` + **STOP: READ FIRST, AND THEN DELETE THE ABOVE LINES** **Background (please complete the following information):** -* Panel or Daemon: -* Version of Panel/Daemon: -* Server's OS: -* Your Computer's OS & Browser: + +* Panel or Wings: +* Version of Panel/Wings: +* Panel Logs: +* Wings Logs: +* Server's OS: +* Your Computer's OS & Browser: **Describe the bug** A clear and concise description of what the bug is. Please provide additional information too, depending on what you have issues with: Panel: `php -v` (the php version in use). -Daemon: `uname -a` and `docker info` (your kernel version and information regarding docker) +Wings: `uname -a` and `docker info` (your kernel version and information regarding docker) **To Reproduce** -Steps to reproduce the behavior: +Steps to reproduce this behavior: + 1. Go to '...' 2. Click on '....' 3. Scroll down to '....'